Hi,
It seems I got the problem. In this way otrs expects the ticket's
subject and body in utf8.
My database is in iso-8859-2 and it is set in Config.pm as default char set.
I don't know how can I set this in soap.
Regards.,Sandor
Sándor Fehér írta:
> Hi,
>
> I would like to create tickets via SO
Hi,
I would like to create tickets via SOAP interface. I have two problems.
1. However tickets get created succesfully otrs does not send email to
customers.
2. I set the mimetype (I would like to send html emails) but they only
display in plain text.
Thanks in advance.
Regards., Sandor
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