Maybe some more information:
we have the user group feature enabled like this:
$Self->{CustomerGroupSupport} = 1;
$Self->{CustomerGroupAlwaysGroups} = ['users'];
what kind of information I should provide here additionally, so that somebody
may help ?
Kind regards,
Sven
On Thursday 21
Hi,
we have currently the problem that CustomerUsers, which created an own account
via the webinterface and queueing in tickets via this, are not able to see
them anymore. They are afraid the tickets are gone :-( What is wrong here?
Regards,
Sven
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