Re: [otrs] Debian Package for OTRS3

2011-01-22 Thread Frank Thommen
I know some people are working on updating the Fedora package for OTRS; in my opinion it would be nice if we could get OTRS in EPEL (Extra Packages for Enterprise Linux). Or do you think it would be best if we'd set up an extra repository for RHEL/Centos and Debian/Ubuntu systems, that sysadmins c

Re: [otrs] Debian Package for OTRS3

2011-01-21 Thread David Boyes
On 1/21/11 11:22 AM, "Michiel Beijen" wrote: >We can't do a thing about that, it's one of the reasons I don't like >the Debian package much. It's because of Debian package management >restrictions. They say a web application can't be allowed to modify >configuration data, and that's just what OT

Re: [otrs] Debian Package for OTRS3

2011-01-21 Thread Michiel Beijen
Hi David! On Fri, Jan 21, 2011 at 2:48 PM, David Boyes wrote: > One wish: please fix the Debian package so that if we do the change > documented to allow the OTRS package manager to function correctly, that > the packages actually work. Previous versions of the "Debian-ized" OTRS > package caused

Re: [otrs] Debian Package for OTRS3

2011-01-21 Thread David Boyes
On 1/20/11 5:50 PM, "Nils Leideck" wrote: > , the OTRS DEBIAN package is totally DEBIAN-ished and not just a ³let it >try out² version! Of course, there are DEBIAN specific issues/differences >compared to the standard OTRS, but that is not too bad as it just helps >to keep the DEBIAN way of fil

Re: [otrs] Debian Package for OTRS3

2011-01-20 Thread Nils Leideck
Dear all, due to the fact that I am a DEBIAN fan, I have to mention that the current maintainer for the OTRS deb package, Patrick Matthäi, is always trying to get the newest stuff into the repository version. But because of the very restrictive principle in DEBIAN, what it makes that secure and

Re: [otrs] Debian Package for OTRS3

2011-01-20 Thread Munroe Sollog
Glad to hear that there is work being done to get a .deb out there. Just in case you weren't aware, the backports repo is a great way to upgrade software whose dependencies haven't changed too much. This would easily allow for a 3.0.5 -> 3.1 upgrade with minimal trouble. Thanks for the info. M

Re: [otrs] Debian Package for OTRS3

2011-01-20 Thread Min Never
Hi Munroe, Installation on Debian 5.04 lenny http://wiki.otrs.org/index.php?title=Installation_on_Debian_5.04_lenny note: OTRS2 bin/SetPermissions.pl --otrs-user=otrs --otrs-group=otrs --web-user=www-data --web-group=www-data /opt/otrs OTRS3 bin/otrs.SetPermissions.pl --otrs-user=otrs --otrs-gro

Re: [otrs] Debian Package for OTRS3

2011-01-19 Thread Michiel Beijen
Hi Munroe, Actually, I guess the Debian package maintainer is working on something like that. But while I think a Debian package can be a nice way to quickly evaluate OTRS, I don't really think the Debian package is a good alternative from an OTRS installation 'from source'. The problem is that t

[otrs] Debian Package for OTRS3

2011-01-19 Thread Munroe Sollog
Does anyone know if there will be a debian package available for OTRS3? -- Munroe Sollog Systems Engineer Digirati Consulting, Inc sol...@digiraticonsulting.com - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: htt