usy times.
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Steve Durbin
Group Manager: Applications Delivery/Cyfarwyddwr Grŵp: Trosglwyddo Rhaglenni
Bridgend County Borough Council/Cyngor Bwrdeistref Sirol Pen-y-Bont ar Ogwr
Tel/Rhif ffon: 01656 642113
Mob/ffon symudol: 07976 271559
Fax/Ffacs: 01656 642125
Web/We: http://www.bridgend.gov.uk
Me
Good day.
We are using otrs to resolve incidents from external clients, and we are
using Customer Groups feature.
Now we need to use OTRS for internal company's purpose, so every
employee will auth using LDAP.
But i got problems with groups - i can't find a way to setup groups for
customers aut