Re: [otrs] Default groups for customers authorized thru LDAP

2010-06-30 Thread Steve Durbin
usy times. -- Steve Durbin Group Manager: Applications Delivery/Cyfarwyddwr Grŵp: Trosglwyddo Rhaglenni Bridgend County Borough Council/Cyngor Bwrdeistref Sirol Pen-y-Bont ar Ogwr Tel/Rhif ffon: 01656 642113 Mob/ffon symudol: 07976 271559 Fax/Ffacs: 01656 642125 Web/We: http://www.bridgend.gov.uk Me

[otrs] Default groups for customers authorized thru LDAP

2010-06-30 Thread Сергей Засенко
Good day. We are using otrs to resolve incidents from external clients, and we are using Customer Groups feature. Now we need to use OTRS for internal company's purpose, so every employee will auth using LDAP. But i got problems with groups - i can't find a way to setup groups for customers aut