I'm using the Import/export module, to generate the report of the CI on the
system.
Only need to set tow templates for each CI Class. one for import has only
the info for the charge, and the export includes the header and the ID of
the CI.
Redgards.
2012/2/2 Alan Murrell
> Hello.
>
> I am tri
Hello.
I am trialling OTRS (ITSM 3.0.4) for our organisation and so far loving
what I am seeing. My favourite part if the "Config Item" module for
tracking computers, locations, networks, etc.
I have to occasionally submit detailed reports on the PCs in our
organisation, but more than just how m
