Re: [otrs] Dispatching by "to:" field

2008-10-01 Thread Wes Plate
On 9/30/08 6:53 AM, "Alessio Tosi" wrote: > To reduce the number of email<->queue I've setup some aliases for the same > mail address. > I setup a single pop3 account and then used the generic agent to move the > messages from the main queue where everything's dropped once downloaded to the > corr

Re: [otrs] Dispatching by "to:" field

2008-09-30 Thread Alessio Tosi
OTECTED] On Behalf Of Eric Murphy Sent: Tuesday, September 30, 2008 3:32 PM To: otrs@otrs.org Subject: [otrs] Dispatching by "to:" field This may be a stupid question, but in the POP3 account management section, there's an option for "Dispatching by email To: field". What

[otrs] Dispatching by "to:" field

2008-09-30 Thread Eric Murphy
This may be a stupid question, but in the POP3 account management section, there's an option for "Dispatching by email To: field". What does this do? Every time I've selected it, tickets don't seem to show up anywhere, so I've been setting everything to dispatch by selected queue. It's a bit ann