[otrs] Error: Access denied for user: '[EMAIL PROTECTED]' (Using password: YES)

2005-07-26 Thread Chaden Hite
I am getting the following error when I try to access OTRS I am using MySQL as the backend DB, SUSE 9.1 for the OS, pointing to Active Directory for authentication access it seems like the user OTRS has lost access through my DB but I cannot seem to get it working I have rebooted the server

Re: [otrs] Error: Access denied for user: '[EMAIL PROTECTED]' (Using password: YES)

2005-07-26 Thread sharif islam
Check your mysql user settings. The user 'otrs' probably don't have permission. check the db, and host table in mysql database. On 7/26/05, Chaden Hite [EMAIL PROTECTED] wrote: I am getting the following error when I try to access OTRS I am using MySQL as the backend DB, SUSE 9.1 for the OS,

Re: [otrs] Error: Access denied for user: '[EMAIL PROTECTED]' (Using password: YES)

2005-07-26 Thread Mark J. Nernberg
On Jul 26, 2005, at 11:51 AM, Chaden Hite wrote: I am getting the following error when I try to access OTRS I am using MySQL as the backend DB, SUSE 9.1 for the OS, pointing to Active Directory for authentication access it seems like the user OTRS has lost access through my DB but I cannot

Re: [otrs] Error: Access denied for user: '[EMAIL PROTECTED]' (Using password: YES)

2005-07-26 Thread Chaden Hite
I did grant full permission to the mysql db from query browser, it seems as though I am still getting the permission error when I try to access it, however I did notice that on trying to reboot mysql it would not reboot ie: rcmysql restart it shuts down with no problems but when it tries to