On 04/15/2011 04:31 PM, Phillip Lynn wrote:
All,
When we set the following to "no" we get the error below.
Ticket::Frontend::CustomerTicketMessage###Priority: We are using
ORTS version 2.4.9
Error: Need TicketID!
Comment:
Traceback:ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time
All,
When we set the following to "no" we get the error below.
Ticket::Frontend::CustomerTicketMessage###Priority: We are using
ORTS version 2.4.9
Error: Need TicketID!
Comment:
Traceback:ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Fri Apr 15
16:24:42 2011
Message: Need Tic
PROBLEM DESCRIPTION
===
Error: Need TicketID!
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Fri Apr 23 19:14:43 2010
Message: Need TicketID!
Traceback (3032):
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line:
112
Module: Kernel::Modu
Hi Guys,
Fortunately, I managed to understand what is the problem: that bug
appear when the state’s items were changed from the main panel and not
from the configuration file:
http://doc.otrs.org/2.3/en/html/c1801.html
It is not so straightforward because the system allows you to edit
direct
Hi,
I'm a new user of OTRS (windows version) and I write from Italy. I have
a problem with sending the tickets by customers. When a client sends the
alert, the system display the following error message:
/"Errore: Need TicketID!"/
/ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Mon Mar 16
I have modified page CUSTOMER inserting the logo of the society. Now when a
CUSTOMER opens a TICKET has the following message
Errore: Need TicketID!
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu Jan 25 17:37:36 2007
Message: Need TicketID!
Traceback (440):
Module: Kernel::System::Ti
Where did you renamed "CustomerDefaultState and PostmasterDefaultState" ? I
cannot find it.
Thanks,
Sven
On Thursday 19 October 2006 16:40, Estiven Restrepo wrote:
> I renamed CustomerDefaultState and PostmasterDefaultState from "new" to
> "new2" and it solved the problem, but why does it work?
I renamed CustomerDefaultState and PostmasterDefaultState from "new" to "new2" and it solved the problem, but why does it work? it´s not just creating a new file called "new2" that will be overflown shortly ?
thanks in advanceS-Tiven2006/10/5, Estiven Restrepo <[EMAIL PROTECTED]>:
Hello,I have the
Hello,I have the same problem.. did you do it?please help me2006/8/22, Davide Pluda <[EMAIL PROTECTED]>:
Hello.I'm new in otrs, i use it few months back. It was works fine. Today itdoesn't kork, when i try to create a ticket from customer it give thiserror:ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux
If you rename some state check CustomerDefaultState and
PostmasterDefaultState.
Regards
Honza
Davide Pluda napsal(a):
Hello.
I'm new in otrs, i use it few months back. It was works fine. Today it
doesn't kork, when i try to create a ticket from customer it give this
error:
ERROR: OTRS-CGI-10
Hello.
I'm new in otrs, i use it few months back. It was works fine. Today it
doesn't kork, when i try to create a ticket from customer it give this
error:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 22 15:44:04 2006
Message: Need TicketID!
Traceback (3342):
Module: Kernel::System
Hello Priya, I think there is a problem with you server... the disc /opt might be full... so OTRS is not able to write the file... TicketCounter.log... Just make some free space available in /opt and you will get thru the problem... Regards KartheeKPriya b <[EMAIL PROTECTED]> wrote:
Hello friends
I m workng with otrs few months back.It was workng
absolutly fine..
But now suddenly,when Customer/agent
User tries to create a ticket.It is giving error as
follows:::
Error: Need TicketID!
ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Fri
Feb 17 12:47:55 2006
]
Gesendet: Dienstag, 9. September 2003 09:50
An: [EMAIL PROTECTED]
Betreff: [otrs] Error: Need TicketID!
Hello List,
now i have another problem, after changing some settings in the adminpanel i
try to create a new ticket from customer CPanel.
now this error appears:
Fehler: Need TicketID!
But i
Hello List,
now i have another problem, after changing some settings in the adminpanel i try to
create a new ticket from customer CPanel.
now this error appears:
Fehler: Need TicketID!
But i don´t know what the problem is!
I found a message in the archive that the DB connection is not ok. But
Hi Guenther,
On Thu, Jul 03, 2003 at 07:30:37PM +0200, Guenther Rasch wrote:
> > [...]
> >It looks like your database setup is corrupt.
> >
> >Try to setup your OTRS database new and it will work.
> >
>
> did it and it works. It seems there´s a problem changing the
> status (admin screen) - afte
Hi Martin,
Martin Edenhofer schrieb:
Hi Guenther,
On Wed, Jul 02, 2003 at 08:37:07AM +0200, Guenther Rasch wrote:
I´m testing OTRS 1.1.2 on Suse Linux 8.2 Prof.
In the customer interface, the following error
occours while creating a new ticket (via customer-login):
Fehler: Need TicketID!
/tmp/
Hi Guenther,
On Wed, Jul 02, 2003 at 08:37:07AM +0200, Guenther Rasch wrote:
> I´m testing OTRS 1.1.2 on Suse Linux 8.2 Prof.
> In the customer interface, the following error
> occours while creating a new ticket (via customer-login):
>
> Fehler: Need TicketID!
>
> /tmp/otrs.log:
>
> [Error] [
Hi!
I´m testing OTRS 1.1.2 on Suse Linux 8.2 Prof.
In the customer interface, the following error
occours while creating a new ticket (via customer-login):
Fehler: Need TicketID!
/tmp/otrs.log:
[Error] [Kernel::System::Ticket::State::StateLookup] [74] No StateID for
new found!
[Error] [Kernel::
Hi David,
On Wed, Jun 04, 2003 at 10:59:18AM +0100, David West wrote:
> The last thing I was doing (I think) was changing the auto-responses.
> Now I get the following error when creating a new ticket via customer.pl
> [...]
> djw.
> /var/log/messages:
>
> Jun 2 09:20:52 twiggy OTRS-CGI-10[28896
(sorry if this posted more than once - reconfiguring mailer...)
Greetings,
The last thing I was doing (I think) was changing the auto-responses.
Now I get the following error when creating a new ticket via customer.pl
Is there an easy fix for this? Please help.
djw.
/var/log/messages:
Jun 2
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