On Wednesday, March 24, 2004 8:54 PM
Covert, Jake <[EMAIL PROTECTED]> wrote:
> So the feature request is this: Is there any way you could have the
> system automatically update the customer information of their tickets
> if I change their email address?
Yes, this would be a desirable feature, alt
I've come across a situation that I think might be a good feature:
I had a user call me and ask to change their email address. Happens pretty
often. I went into the admin section and updated it. But I noticed that
their old tickets (status: closed) and even their newer tickets (status:
open) we
