On Saturday, April 03, 2004 2:26 AM
Covert, Jake <[EMAIL PROTECTED]> wrote:
>> When a customer zooms in on a ticket, on the right hand side, is some
>> information about the ticket. One of those items lists the owner of
>> the ticket. How could I change the CustomerTicketZoom.dtl to show
>> the f
Title: Feature request: Customer ticket zoom: owner --> real name
When a customer zooms in on a ticket, on the right hand side, is some information about the ticket. One of those items lists the owner of the ticket. How could I change the CustomerTicketZoom.dtl to show the full name of the