Re: [otrs] Feature request: Customer ticket zoom: owner --> real name

2004-04-03 Thread Robert Kehl
On Saturday, April 03, 2004 2:26 AM Covert, Jake <[EMAIL PROTECTED]> wrote: >> When a customer zooms in on a ticket, on the right hand side, is some >> information about the ticket. One of those items lists the owner of >> the ticket. How could I change the CustomerTicketZoom.dtl to show >> the f

[otrs] Feature request: Customer ticket zoom: owner --> real name

2004-04-02 Thread Covert, Jake
Title: Feature request: Customer ticket zoom: owner --> real name When a customer zooms in on a ticket, on the right hand side, is some information about the ticket.  One of those items lists the owner of the ticket.  How could I change the CustomerTicketZoom.dtl to show the full name of the