Hi Alex,
On Thu, Sep 25, 2003 at 11:52:02AM -0400, Alex Kelly wrote:
> We have just recently started using OTRS in production. Today one of my
> users reported to me that there is no logging of a lock when the
> ownership is changed. We are not using the most current OTRS release,
> and I am
Hello all,
Summary:
We have just recently started using OTRS in production. Today one of my
users reported to me that there is no logging of a lock when the
ownership is changed. We are not using the most current OTRS release,
and I am not sure if this has been mentioned before (I have tried t
