Lopes" <[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org"
Sent: Saturday, June 30, 2007 11:45 AM
Subject: Re: [otrs] Howto receive email notifications?
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Nils Breunese (Lemonbit) wrote:
Rui Lopes wrot
Rui Lopes wrote:
I have to hope, cause I don't known how to fix it myself :-(
I found a bug report similar to mine yesterday. Its at:
http://bugs.otrs.org/show_bug.cgi?id=977
I hope it'll be fixed soonish :-)
If you don't know how to fix it yourself, you don't have to hope, but
you hav
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Nils Breunese (Lemonbit) wrote:
> Rui Lopes wrote:
>
>> Gabriele D'Andrea wrote:
>>> Well, have you tried removing the ' ?
>>
>> The '' does not matter, what matters is that inside the
>> group_customer_user.user_id column you only have strings (eg:
>
Rui Lopes wrote:
Gabriele D'Andrea wrote:
Well, have you tried removing the ' ?
The '' does not matter, what matters is that inside the
group_customer_user.user_id column you only have strings (eg:
[EMAIL PROTECTED]) and not numbers (eg: 2), which leads me thinking
that the whole SQL statemen
s,
Rui Lopes
>
> - Original Message - From: "Rui Lopes" <[EMAIL PROTECTED]>
> To: "User questions and discussions about OTRS.org"
> Sent: Friday, June 29, 2007 8:03 PM
> Subject: Re: [otrs] Howto receive email notifications?
>
>
> Hello
Well, have you tried removing the ' ?
- Original Message -
From: "Rui Lopes" <[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org"
Sent: Friday, June 29, 2007 8:03 PM
Subject: Re: [otrs] Howto receive email notifications?
-BEG
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Hello,
Rui Lopes wrote:
> I'm installing OTRS for the first time (using 2.2.0rc1), and so far its
> been a nice experience!
>
> I have a question, though... How can I receive notifications (an email)
> when a ticket (either by email, or custumer.pl)
TRS.org"
Sent: Friday, June 29, 2007 5:40 PM
Subject: Re: [otrs] Howto receive email notifications?
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Hi Gabriele,
Gabriele D'Andrea wrote:
notifications only works for the selected queues, so you sholud also
select 1 or more queue from the
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Hi Gabriele,
Gabriele D'Andrea wrote:
> notifications only works for the selected queues, so you sholud also
> select 1 or more queue from the MyQueues box
Ah... thank you! I didn't notice I could select the queues, I thought I
would receive notific
Hi Rui,
notifications only works for the selected queues, so you sholud also select
1 or more queue from the MyQueues box
Gabriele
- Original Message -
From: "Rui Lopes" <[EMAIL PROTECTED]>
To:
Sent: Friday, June 29, 2007 5:08 PM
Subject: [otrs] Howto receive ema
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Hi,
I'm installing OTRS for the first time (using 2.2.0rc1), and so far its
been a nice experience!
I have a question, though... How can I receive notifications (an email)
when a ticket (either by email, or custumer.pl) is created or when a
customer
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