Hi,
On Aug 9, 2011, at 7:29 , Marat Rabidinov wrote:
> Thank you.
> Which settings?
Have you not set these in your Config.pm? These should go in the script that I
mentioned.
$ENV{NLS_DATE_FORMAT} = ';
$ENV{NLS_LANG} = '';
///shawn
-
Thank you.
Which settings?
I have found out this lines:
# enable this if you use oracle
#use DBD::Oracle ();
#use Kernel::System::DB::oracle;
And the problem with closing tickets are not permanently, it appears
sometimes.
09.08.2011 11:22, Shawn Beasley ?:
Marat,
I tip that you are usin
Marat,
I tip that you are using Oracle. You need to put your ENV setting for Oracle
settings in $HOME/scripts/apache2-perl-startup.pl
On Aug 9, 2011, at 7:18 , Marat Rabidinov wrote:
> Traceback (28632):
>Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 318
>Module: Ker
Log:
Message: Invalid Date '09-AUG-11'!
Traceback (28632):
Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 318
Module: Kernel::System::Ticket::Article::ArticleGet (v1.274.2.2)
Line: 1514
Module: Kernel::Modules::AgentTicketAttachment::Run (v1.32) Line: 59
Module:
What does your otrs log say?
On Aug 9, 2011, at 6:22 , Marat Rabidinov wrote:
> I have a CentOS 5.5 i686.
> Apache 2.2.3, perl 5.8.8, mod_perl 2.0.4-6, OTRS 3.0.9
> I have a problem which appears sometimes. I can't close a ticket.
> I open a ticket, click a "Close" button and get a new window for
Hi.
I have a CentOS 5.5 i686.
Apache 2.2.3, perl 5.8.8, mod_perl 2.0.4-6, OTRS 3.0.9
I have a problem which appears sometimes. I can't close a ticket.
I open a ticket, click a "Close" button and get a new window for closing
a ticket.
But when I have filled a form and click button "Send", the wind