bout running it?
Greg
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Terrill Yuhas
Sent: Thursday, 5 March 2009 10:29 a.m.
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Issues with otrs 2.3.4 and Customer LDAP Auth
As
- Original Message-
From: otrs- boun...@otrs.org [mailto:otrs- boun...@otrs.org] On Behalf Of
Terrill Yuhas
Sent: Thursday, 5 March 2009 10:29 a.m.
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Issues with otrs 2.3.4 and Customer LDAP Auth
As you'd found out with your tes
about OTRS.
*Subject:* Re: [otrs] Issues with otrs 2.3.4 and Customer LDAP Auth
Starting around the "my $UidLDAP" line, you want to make sure the db
values are properly mapped to your LDAP data. Also make sure the LDAP
connection values (around "my $LDAPHost") are co
m.
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Issues with otrs 2.3.4 and Customer LDAP Auth
Starting around the "my $UidLDAP" line, you want to make sure the db
values are properly mapped to your LDAP data. Also make sure the LDAP
connection values (around &quo
2009 10:29 a.m.
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Issues with otrs 2.3.4 and Customer LDAP Auth
As you'd found out with your testing, OTRS only uses LDAP for
authentication and doesn't automatically create a user account in the
OTRS db. We use the sc
s and discussions about OTRS.
Subject: Re: [otrs] Issues with otrs 2.3.4 and Customer LDAP Auth
As you'd found out with your testing, OTRS only uses LDAP for
authentication and doesn't automatically create a user account in the
OTRS db. We use the script that's included in the pac
Awesome! All i had to do was change the map variables, ldap connection info
and the $UidLDAP value and it worked great.
I have notice that some other users are asking about output, when everything is
configured correctly i get a INSERT: [username] for each use inserted into the
DB.
Thanks a
Have you restarted Apache??
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Thu, Mar 5, 2009 at 09:35, Christoph Ohliger wrote:
> Hi Jeremy,
>
> have you checked the Schema of the LDAP server (check attribute mapping of
> Config.pm). Do a trace at t
Hi Jeremy,
have you checked the Schema of the LDAP server (check attribute mapping
of Config.pm). Do a trace at the LDAP server to see unknown attributes.
regards
Christoph
Jeremy Adams schrieb:
Hi and greetings for the The Great State of Texas,
Much like many of the users here, I too am ne
As you'd found out with your testing, OTRS only uses LDAP for
authentication and doesn't automatically create a user account in the
OTRS db. We use the script that's included in the package and (for us
at least) is in /opt/otrs/scripts/tools called sync-ldap2db.pl. There
are some LDAP connect
Hi and greetings for the The Great State of Texas,
Much like many of the users here, I too am new to otrs. I have successfully
setup otrs 2.3.4 on openSuSE 10.3. I have successfully setup Agents via DB
back end and have not issues with Agents. My issues come when I setup Customer
Authentica
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