Re: [otrs] LDAP/AD issues

2005-12-01 Thread Richard Petty
> I've started with customers; using the web frontend I configured > everything, but customers can't login. They are taken back to the login > screen with "Panic! No UserData!!!", while the server log shows: > > Any ideas? I get that error when I set my DB to an LDAP backend which I do not have

Re: [otrs] LDAP/AD issues

2005-12-01 Thread Luca Corti
On Thu, 2005-12-01 at 14:12 -0600, Mike Cook wrote: > Any ideas? Yeah, post relevant Config.pm parameters if you want to get help. bye -- Luca Corti PGP Key ID 1F38C091 signature.asc Description: This is a digitally signed message part ___ OTRS mail

[otrs] LDAP/AD issues

2005-12-01 Thread Mike Cook
Simply put; I can't make this work.    I've read through the mailing lists, and the site documentation for getting LDAP auth to work for agents/customers.  I've ported/integrated plenty of apps into LDAP before, but OTRS continues to stump me.   I've started with customers; using the web fronten