There is an add-on for that:
https://otrsteam.ideascale.com/a/dtd/Allow-Queue-Service-association/84807-10369
Regards,
Leo
On 22 May 2012 23:25, sm pm wrote:
> Hi ALL,
>
> I am looking for Service filtration based on Queue selection in Customer
> Panel.
>
> Customer is associated with groups.
Hi ALL,
I am looking for Service filtration based on Queue selection in Customer
Panel.
Customer is associated with groups. Services are linked to Customers and
Queues again mapped to Groups. So i am not able to filter the Service
based on Queue.
For Eg:
If i select queue from Customer panel,
