Re: [otrs] Lost TimeAccounting

2005-05-27 Thread Christian Schoepplein
Hello Philippe! On Do, Mai 26, 2005 at 05:23:38 +0200, Philippe Roth wrote: >We use OTRS version 1.3.1. >We have the following problem: We lost all TimeAccounting since 7 days >ago... >Now, if we enter a ticket or add a note with some TimeAccounting, the >ticket or note is recorded, but TimeAccoun

[otrs] Lost TimeAccounting

2005-05-26 Thread Philippe Roth
Dear All, We use OTRS version 1.3.1. We have the following problem: We lost all TimeAccounting since 7 days ago... Now, if we enter a ticket or add a note with some TimeAccounting, the ticket or note is recorded, but TimeAccounting is lost in History... How could we get back this information? How