Re: [otrs] Missing Free Fields Link

2011-08-17 Thread LQ Marshall
Le 2011-08-17 16:48, LQ Marshall a écrit : > In which interface? Agent? Customer? Both? > > Can you see them in the database? The agent interface is where I'm attempting to restore the link. Not sure how useful the Free Field link would be for a customer (a good opportunity for them to corrupt s

Re: [otrs] Missing Free Fields Link

2011-08-17 Thread Ugo Bellavance
Le 2011-08-17 16:48, LQ Marshall a écrit : After our last two upgrades, the "Free Fields" link disappears from the tickets. Last time I eventually found that something had been incorrectly set and turned them off, but I'm not been so successful with 3.0.x. I've not been able to find an approp

[otrs] Missing Free Fields Link

2011-08-17 Thread LQ Marshall
After our last two upgrades, the "Free Fields" link disappears from the tickets. Last time I eventually found that something had been incorrectly set and turned them off, but I'm not been so successful with 3.0.x. I've not been able to find an appropriate link in my searches. Does anyone know