Qing Zhang wrote:
I can not find thos closed tickets through search function either.
It looks some program take those closed ticket.
Strange, you should be able to find them that way. Works fine for us.
Nils Breunese.
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OTRS mailing list: otrs -
2008 4:15 AM
To: User questions and discussions about OTRS.
Subject: [otrs] Missing the ticket after it was closed
Hello all,
I am new to the OTRS. The system works well so far. But I can not find
the ticket anymore after I close it. Is there any body can help on this?
Thanks!
Best Regards
Qing Zhang wrote:
I am new to the OTRS. The system works well so far. But I can not find
the ticket anymore after I close it. Is there any body can help on
this?
You can use the search function.
Nils Breunese.
___
OTRS mailing list: otrs - Webpage
Hello all,
I am new to the OTRS. The system works well so far. But I can not find
the ticket anymore after I close it. Is there any body can help on this?
Thanks!
Best Regards
Zhang Qing
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
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