After the Ticket is closed it is removed from your queues, but you can search for closed tickets. Just use the search tool to "find" them.
Greg Horne gehorne -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Qing Zhang Sent: Friday, September 26, 2008 4:15 AM To: User questions and discussions about OTRS. Subject: [otrs] Missing the ticket after it was closed Hello all, I am new to the OTRS. The system works well so far. But I can not find the ticket anymore after I close it. Is there any body can help on this? Thanks! Best Regards Zhang Qing _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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