Re: [otrs] Need help regarding incoming POP3 mails and delivery to agent's inboxes

2011-01-04 Thread Gerald Young
Yes. Check out PostMaster Mail Account. By the way, you don't necessarily have to have separate POP3 accounts. They can be aliased to one account and still distribute properly. Also add the email addresses to "Email Addresses" in Admin. This is where the drop-down list gets adjusted within Queue co

[otrs] Need help regarding incoming POP3 mails and delivery to agent's inboxes

2011-01-03 Thread Andy Wodfer
Hi, We're currently running OTRS 2.4.7 (plan to upgrade to the latest version Q1 2011). Today we have one incoming email address that's read into the OTRS system: p...@domain.com. However, We now need to have two more incoming POP3 email addresses read into OTRS. What's important to us and we nee