Re: [otrs] Need help to install OTRS i am using cPanel

2006-04-28 Thread Richard Hinkamp - BeSite
I just on cPanel hosting only. This will be hard. The documentation assumes you have root access to the server you're installing OTRS on. There was someone on this list who mentioned he got it working on a shared hosting account some time ago, but not without some co-operation of the server a

Re: [otrs] Need help to install OTRS i am using cPanel

2006-04-28 Thread Nils Breunese (Lemonbit Internet)
Le Minh Ngoc wrote: I just on cPanel hosting only. This will be hard. The documentation assumes you have root access to the server you're installing OTRS on. There was someone on this list who mentioned he got it working on a shared hosting account some time ago, but not without some co-

Re: [otrs] Need help to install OTRS i am using cPanel

2006-04-28 Thread Le Minh Ngoc
I just on cPanel hosting only. So that i have to install from source.tar.gz. OK i will read documentation. Thanks > > Do you have root on the server or just a hosting > account? cPanel > doesn't really have anything to do with installing > OTRS though. > You'll need an SSH connection to y

Re: [otrs] Need help to install OTRS i am using cPanel

2006-04-28 Thread Nils Breunese (Lemonbit Internet)
Le Minh Ngoc wrote: I just look around for a helpdesk system and found OTRS have alot of features. But unlucky, i can not install it on my site yet. Could anyone help me to install OTRS using cPanel ? If it possible please teach me step by step. Do you have root on the server or just a hostin

[otrs] Need help to install OTRS i am using cPanel

2006-04-27 Thread Le Minh Ngoc
Hello, I just look around for a helpdesk system and found OTRS have alot of features. But unlucky, i can not install it on my site yet. Could anyone help me to install OTRS using cPanel ? If it possible please teach me step by step. Thanks __ Do