I got it !
Thank you, Mike. Have a good day.
--
Florian
-Message d'origine-
De : otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] De la part de
Michiel Beijen
Envoyé : mardi 10 juillet 2012 11:17
À : User questions and discussions about OTRS.
Objet : Re: [otrs] New New generic
Actually, what was meant here is the module
Kernel::Output::HTML::NotificationGeneric which you can use to display
messages in the agent interface. This can be for instance very useful
if you want to have a banner that says 'test environment' or
something.
You can configure it via the SysConfig op
No, that doesn't seem to be that old feature, since it is shown on the
"new 3.1 features" page at otrs.com.
The words "New generic agent notification module" would indicate some kind
of calculation to provide statistical information or alerts updated
periodically. Any information about that ?
--
Fl
