subject:"\[otrs\] New OTRS user Question."

RE: [otrs] New OTRS user Question.

2004-05-05 Thread Lars Monsees

> I have just setup a new OTRS system and created a Queue. When I go > into the customer interface they have a pull down showing all the > Queues including Junk, admin etc. How can I force them to a single > queue? > Add your queues in Kernel/Config.pm # CustomerPanelOwnSelection

[otrs] New OTRS user Question.

2004-05-05 Thread Michael D. Lough

I have just setup a new OTRS system and created a Queue. When I go into the customer interface they have a pull down showing all the Queues including Junk, admin etc. How can I force them to a single queue? Thanks. Michael Lough Tech Support Engineer Acopia Networks www.acopia.com DISC