Dear Gerald,
I recommend that search in the BugZilla for such an issue and open a new one if
it is not reported yet.
Dear Muhammad,
your wish will come true if there are enough votes on IdeaScale ;-)
On 07.10.2011, at 16:11, Muhammad El-Sergani wrote:
> Actually I do too and had earlier sent
Actually I do too and had earlier sent an email to the list asking, but
unfortunately the notes are not written using the rich text editor, or in other
words, ignores formatting.
Would really love to see the notes as typed, and be able to add pictures etc...
Thanks...
//M
On Oct 7, 2011, at 11
Thank you Gerald,
This is not the case however.
OTRS wraps the text and puts the '>' character in each line (like below). As
you see, the way it does it doesn't look very nice.
I'm a bit suprised nobody else finds it as an issue..
> a problem with its' Clustered HA firewalling system which is af
Sometimes that happens with the wrapping of the window. If you drag it
bigger, it may "fix" the issue.
On Wed, Oct 5, 2011 at 11:51 AM, Robert Poreba wrote:
> Hi All,
>
> Does anybody know how to stop formatting of event based notifications (ie.
> inserting new line character every know and then
Hi All,
Does anybody know how to stop formatting of event based notifications (ie.
inserting new line character every know and then)?
Currently when we add a note, the email sent to the customer can look like
below which doesn't look very clear.
Note added:
"a problem with its' Clustered HA fire
