RE: [otrs] Notification Question

2008-03-27 Thread Julien CHAMPSEIX
EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Julien CHAMPSEIX Envoyé : lundi 10 mars 2008 16:55 À : 'User questions and discussions about OTRS.org' Objet : RE: [otrs] Notification Question Importance : Haute Yes but the problem is the following: I'm notified when I have a n

Re: [otrs] Notification Question

2008-03-17 Thread Shawn Beasley
Hi Julien, Hi Shawn, OK cool can you just say to me so which file or files should i take a look if i wanna try to modify it ? try on the developer list. I am not a programmer :) Good Luck! Shawn -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49

RE: [otrs] Notification Question

2008-03-15 Thread Julien CHAMPSEIX
:13 À : User questions and discussions about OTRS.org Objet : Re: [otrs] Notification Question Hi Julien, > Yeah it's what I'm searching for an free CS (counter strike) community > ticketing. > > So it's unavailable without business action from OTRS AG ?? it's you wanna

Re: [otrs] Notification Question

2008-03-15 Thread Shawn Beasley
Hi Julien, Yeah it's what I'm searching for an free CS (counter strike) community ticketing. So it's unavailable without business action from OTRS AG ?? it's you wanna mean ? Of course if you can program in perl, you will be able to modify the source code. OTRS will non-free in future ?

RE: [otrs] Notification Question

2008-03-15 Thread Julien CHAMPSEIX
about OTRS.org Objet : Re: [otrs] Notification Question Hi Julien, > Someone have an idea about my problem and my last request ? > > Thx. > > Best Regards, > Julian. > > -Message d'origine- > De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part > de Juli

RE: [otrs] Notification Question

2008-03-14 Thread Julien CHAMPSEIX
[mailto:[EMAIL PROTECTED] De la part de Shawn Beasley Envoyé : vendredi 14 mars 2008 15:17 À : User questions and discussions about OTRS.org Objet : Re: [otrs] Notification Question Hi Julien, > Someone have an idea about my problem and my last request ? > > Thx. > > Best Regards

Re: [otrs] Notification Question

2008-03-14 Thread Shawn Beasley
t OTRS.org' Objet : RE: [otrs] Notification Question Importance : Haute Yes but the problem is the following: I'm notified when I have a new ticket in a queue but it's always using the default address system. I would be notified by different address following the Queue.

RE: [otrs] Notification Question

2008-03-12 Thread Julien CHAMPSEIX
x27; Objet : RE: [otrs] Notification Question Importance : Haute Yes but the problem is the following: I'm notified when I have a new ticket in a queue but it's always using the default address system. I would be notified by different address following the Queue. For example: I have 3

RE: [otrs] Notification Question

2008-03-10 Thread Julien CHAMPSEIX
scussions about OTRS.org Objet : Re: [otrs] Notification Question Hi Julien, > > Hi Guys, > > > > I would know if it’s possible to use different sender for notification > for a new ticket by each Queue. > > > > For example: > > > > For an queue c

Re: [otrs] Notification Question

2008-03-06 Thread Shawn Beasley
Hi Julien, Hi Guys, I would know if it’s possible to use different sender for notification for a new ticket by each Queue. For example: For an queue called “prod” I would use sender [EMAIL PROTECTED] for notification for a new ticket. For an queue

[otrs] Notification Question

2008-03-04 Thread Julien CHAMPSEIX
Hi Guys, I would know if it's possible to use different sender for notification for a new ticket by each Queue. For example: For an queue called "prod" I would use sender [EMAIL PROTECTED] for notification for a new ticket. For an queue called "prod2" I would use sender [EMAIL PROTE