Re: [otrs] OTRS -itsm-Change management

2011-12-20 Thread Nils Leideck
On 19.12.2011, at 07:11, ravi shanker wrote: > In change module,in involved persons sections i tried adding agents to CAB > ,though auto populate feature is displaying agents available whenever i > select them the CAB is always blank.. This is the issue i was facing. You need to click on “Add t

Re: [otrs] OTRS -itsm-Change management

2011-12-18 Thread ravi shanker
i don't see any approval for CAB.If you have tried this please let know Thanks in advance.   Ravi Shankar From: Nils Leideck To: User questions and discussions about OTRS. Sent: Wednesday, 14 December 2011 11:02 AM Subject: Re: [otrs] OTRS -itsm-C

Re: [otrs] OTRS -itsm-Change management

2011-12-13 Thread Nils Leideck
Dear Ravi, On 14.12.2011, at 00:10, ravi shanker wrote: > i'm using otrs:itsm 3.0.4 ver and i'm unable to add people to CAB..guide me > how to do this please don’t misunderstand my answer but a little more friendliness, itemization and detailing in your email will dramatically increase your c

[otrs] OTRS-itsm -Change management

2011-12-13 Thread ravi shanker
Hi, i'm using otrs:itsm 3.0.4 ver and i'm unable to add people to CAB..guide me how to do this.   Ravi Shankar- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: htt