[otrs] OTRS installation problem with mod_perl

2014-04-24 Thread Robert Bunker
Any advice would be appreciated, thank you. Context: OTRS 3.3.6 installation from source: https://otrs.github.io/doc/manual/admin/3.3/en/html/manual-installation-of-otrs.html Installing on an AWS server: Amazon Linux AMI (PV) 2014.03.1 - ami-fb8e9292 (64-bit) Problem: Perlrequire

Re: [otrs] OTRS Installation

2010-08-22 Thread Nils Leideck - ITSM
Hi, On 11.08.2010, at 14:52, Sebastien Bory wrote: I need to create an MySQL user “IUSR” with all access on the OTRS database, or not necessary? You need to have a user that can access the OTRS Db with “all privileges”, yes. But the username is up to you … just provide it in

[otrs] OTRS Installation

2010-08-11 Thread Sebastien Bory
Dear user list I want to manually install OTRS 2.4.7 on a windows server 2003 R2 with Perl, IIS and MySQL. I can install Perl module, I install MySQL and create the OTRS databases with the script. I have just a question: I need to create an MySQL user IUSR with all access on the OTRS

[otrs] OTRS Installation

2010-06-10 Thread Faisal Misle
Hello, I tried the online demo of otrs and loved it. But I am quite bad at isntalling these types of things of servers. Could some one help me install in on my server for free? -- Faisal Misle - OTRS mailing list: otrs -

Re: [otrs] OTRS Installation

2010-06-10 Thread David Holder
Hi Faisal, Which platform are you thinking of installing OTRS on? ie Linux/Windows etc. Regards, David On Thu, Jun 10, 2010 at 2:17 PM, Faisal Misle faisalmi...@gmail.com wrote: Hello, I tried the online demo of otrs and loved it. But I am quite bad at isntalling these types of things of

Re: [otrs] OTRS Installation

2010-06-10 Thread Siva Prasad
Hi Faisal, Installing on windows Machine is easier and doesn't require any expertise.It's almost pressing *Next Next *. Thanks, Siva Prasad On Thu, Jun 10, 2010 at 7:50 PM, David Holder david.hol...@gmail.comwrote: Hi Faisal, Which platform are you thinking of installing OTRS on? ie

Re: [otrs] OTRS Installation

2010-06-10 Thread Faisal Misle
I dont know. Mysite hosts it. http://mysite.com/cgi-bin/show_me?page=hosting_detailsobject=dphost06200refcd=WSUOWS010823NB01 On Thu, Jun 10, 2010 at 9:46 AM, Siva Prasad sivapra...@evergent.com wrote: Hi Faisal,  Installing on windows Machine is easier and doesn't require any expertise.It's

Re: [otrs] Otrs installation for Mssqlserver2005

2009-05-20 Thread Michiel Beijen
Hi Ravi, You won't need ActivePerl; you can run OTRS with Microsoft SQL Server on any perl distribution, just as long as it is Perl 5.8 or 5.10. The major perl distributions for win32 are Strawberry Perl and Activestate Perl. To connect using ODBC you'd have to have DBD::ODBC module installed.

Re: [otrs] Otrs installation for Mssqlserver2005

2009-05-19 Thread ravi shanker
Hi Afshar, To start with, is Active perl installation must for sqlserver to work for OTRS? i don't have active perl installation in my system. #settings for mSsqlserver $Self-{DatabaseDSN} = DBI:ODBC:driver={SQLServer};Server=58.2.71.49,1433;database=otrs;uid=otrs;pwd=password;;

[otrs] OTRS installation on IIS?

2008-11-09 Thread Jie(Jack) Zhu
Hi Guys, We have IIS server and running some other stuffs, it's impossible to us to have another server which just running Apache. I tried manually installing the OTRS on IIS server. I can install it with install.pl and everything seemed ok no error reported. But I just can't run it. Always

[otrs] OTRS Installation

2007-11-16 Thread Brighton Buruuru
Hi guys, I am trying to install OTRS 2.2.4 but then I am getting this error message Warning: Kernel/Config.pm isn't writable! Comment: If you want to use the installer, set the Kernel/Config.pm writable for the werserver user! Can't open /opt/otrs/Kernel/Config.pm: Permission

[otrs] OTRS Installation on Debian Etch

2007-11-06 Thread Joel Roberts
Working on an initial installation of OTRS on Debian Etch, Apache was working fine for other applications, but after the LDAP configuration, it stopped working. Now when trying to start apache, I get the following errors: [warn] Useless use of AllowOverride in line 22. failed! In the

[otrs] OTRS Installation Problems

2006-11-29 Thread Ed Carlsen
All, I am installing OTRS-2.0.4 on Linux Fedora Core 4. I used yum and installed the rpm without incident. When I try http://stleo.net/otrs/installer.pl I receive the following error: Forbidden You don't have permission to access /otrs/installer.pl on this server. Additionally, a 403 Forbidden

Re: [otrs] OTRS installation..

2006-10-02 Thread Nils Breunese (Lemonbit Internet)
Dustin Oprea wrote: I was wondering if someone could help me--- I've never used OTRS before, and I was hoping to be able to get my company up on it. The problem seems to be that after I install the RPMs, all of the paths appear to be different than the paths described in the install

Re: [otrs] OTRS installation..

2006-10-02 Thread Dustin Oprea
I mean that it is the regular Fedora Yum repositories. The documentation says I should be able to access it via http://localhost/otrs/installer.pl, but the installer.pl script is installed to /var/www/otrs/bin/cgi-bin/. It just doesn't work. Any ideas? Nils Breunese (Lemonbit Internet)

RE: [otrs] OTRS installation..

2006-10-02 Thread Peter van Beugen
Did you restart Apache? -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Dustin Oprea Verzonden: maandag 2 oktober 2006 14:15 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] OTRS installation.. I mean that it is the regular

RE: [otrs] OTRS installation..

2006-10-02 Thread Her, Andre
] [mailto:[EMAIL PROTECTED] On Behalf Of Dustin Oprea Sent: maandag 2 oktober 2006 14:15 To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS installation.. I mean that it is the regular Fedora Yum repositories. The documentation says I should be able to access it via http

Re: [otrs] OTRS installation..

2006-10-02 Thread Nils Breunese (Lemonbit Internet)
Op 2-okt-2006, om 14:14 heeft Dustin Oprea het volgende geschreven: I mean that it is the regular Fedora Yum repositories. Ah ok, Fedora. I see it's in Fedora Extras these days. Nice. The documentation says I should be able to access it via http:// localhost/otrs/installer.pl, but the

RE: [otrs] OTRS installation..

2006-10-02 Thread Peter van Beugen
And did you disable SElinux? -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Dustin Oprea Verzonden: maandag 2 oktober 2006 14:15 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] OTRS installation.. I mean that it is the regular

Re: [otrs] OTRS installation..

2006-10-02 Thread Dustin Oprea
] [mailto:[EMAIL PROTECTED]] Namens Dustin Oprea Verzonden: maandag 2 oktober 2006 14:15 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] OTRS installation.. I mean that it is the regular Fedora Yum repositories. The documentation says I should be able to access it via http

Re: [otrs] OTRS installation..

2006-10-02 Thread Nils Breunese (Lemonbit Internet)
Dustin Oprea wrote: It appears that they aliases may not have been setup... So I need to look into that. Didn't the otrs rpm install a config file in /etc/httpd/conf.d/ or something? rpm -qc otrs ? I believe that I've disabled SELinux at present to try and minimize the confusion :) .

[otrs] OTRS installation..

2006-10-01 Thread Dustin Oprea
I was wondering if someone could help me--- I've never used OTRS before, and I was hoping to be able to get my company up on it. The problem seems to be that after I install the RPMs, all of the paths appear to be different than the paths described in the install instructions. Has anyone

Re: [otrs] Otrs installation on CentOS

2005-11-22 Thread Chris Jones
It seems that the part of including the otrs apache2-httpd.include.httpd.conf file was missing from the instruction set. I'll take credit for my blunder as the REAME.webserver does detail _some of this, but just properly including the above file seems to make everything work again. Hooray!

Re: [otrs] Otrs installation on CentOS

2005-11-22 Thread Christopher Kuhn
Hi Chris, Chris Jones wrote: It seems that the part of including the otrs apache2-httpd.include.httpd.conf file was missing from the instruction set. I'll take credit for my blunder as the REAME.webserver does detail _some of this, but just properly including the above file seems to make

[otrs] Otrs installation on CentOS

2005-11-21 Thread Chris Jones
Hello all; I have gone the incredibly simple process of installing OTRS on a Debian box, and have now done the slightly more painful manual install from a .tar.gz on a box running CentOS 4. All went relatively smoothly minus a few PERL modules (LDAP GD) which are not manditory so I'll deal

Re: [otrs] OTRS installation on Debian Woody

2003-02-06 Thread Martin Edenhofer
Hi Eddie, On Thu, Feb 06, 2003 at 12:53:54AM -0800, Eddie Urenda wrote: Although the installation instructions for a Debian installation are not that complicated, I noticed that there was no documented that pointed to what packages need to be installed to meet OTRS dependencies (perl, gd,