On 12/19/2011 09:12 AM, Robinson Mitchell wrote:
Everything is in the cloud but I also do database dumps to local storage
periodically. If you have the database you can rebuild the OTRS instance very
quickly from source (no compiling - just load up a LAMP stack, Perl and support
binaries, ex
On 12/18/2011 08:52 PM, Robinson Mitchell wrote:
Greetings:
This isn't a how-to technical question. I'm just interested in how others are
using OTRS.
We are a small IT company and until recently we were running OTRS 2.47 with
ITSM on an Amazon EC2 Small instance. We replaced a commercial he
Greetings:
This isn't a how-to technical question. I'm just interested in how others
are using OTRS.
We are a small IT company and until recently we were running OTRS 2.47 with
ITSM on an Amazon EC2 Small instance. We replaced a commercial helpdesk
system which used the JBOSS stack on a Windows
