Re: [otrs] OTRS 2.3 demo system ?

2008-06-11 Thread hamood Iqbal
i uninstalled 2.2.6 and installed 2.3 beta 2 and now i am not able to login with AD authentication. On Wed, Jun 11, 2008 at 4:06 AM, Régis OBERLE <[EMAIL PROTECTED]> wrote: > Hello OTRS fans, > > While waiting for the final 2.3 version and a .deb package for out debian > installation, I would lik

[otrs] OTRS 2.3 demo system ?

2008-06-11 Thread Régis OBERLE
Hello OTRS fans, While waiting for the final 2.3 version and a .deb package for out debian installation, I would like to have a look at this new version, without installing it. The official demo system at otrs.org is still 2.2.6. Do you know a way to test 2.3 quickly ? Regards, Regis _

Re: [otrs] otrs 2.3

2008-06-10 Thread Christophe Flaviani
Hi Hamood, If I look at your Config.pm file, I have some remarks: - For the SearchUserDN, did you specify a DN (CN=..., OU=,..., DC=ksa,DC=lo)? - Do you still have the old system? Does it still work with the old one. - In the Customer data mapping, you map the phonenumber, did you add the fiel

[otrs] otrs 2.3

2008-06-10 Thread hamood iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my las

[otrs] otrs 2.3

2008-06-10 Thread hamood iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my las

[otrs] otrs 2.3 subdomain

2008-06-10 Thread arturo alonso
Hi how I make one subdomain go to public.pl and not index.pl I try to make in the directives In apache of this subdomain but always redirect to:subdomain.domain/otrs/index.pl and I like only open subdomain.domain/otrs/public.pl how i make the default file in OTRS is public.pl thanks in adv

[otrs] otrs 2.3

2008-06-10 Thread hamood Iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last

Re: [otrs] Otrs 2.3

2008-06-09 Thread Christophe Flaviani
Hi Hamood, I just made sure that the otrs server could resolve the realm of the AD authentication. Maybe if you send your Config.pm, we could have a look. Regards, C. On Mon, Jun 9, 2008 at 11:07 AM, hamood Iqbal <[EMAIL PROTECTED]> wrote: > Hi , > thanks for the reply > > What dns settings i

Re: [otrs] Otrs 2.3

2008-06-09 Thread hamood Iqbal
Hi , thanks for the reply What dns settings i should look into? hamood On Mon, Jun 9, 2008 at 12:25 AM, Christophe Flaviani <[EMAIL PROTECTED]> wrote: > Hi there, > > I also implemented an LDAP authentication with otrs (2.2, not 2.3) > > I saw the same problem (First Bind Failed), as if the use

Re: [otrs] Otrs 2.3

2008-06-09 Thread Christophe Flaviani
Hi there, I also implemented an LDAP authentication with otrs (2.2, not 2.3) I saw the same problem (First Bind Failed), as if the username and/or password is wrong. The problem vanished, when I corrected my DNS settings on the server. Hope this helps, C. On Mon, Jun 9, 2008 at 9:08 AM, hamo

[otrs] Otrs 2.3

2008-06-09 Thread hamood Iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last

[otrs] Otrs 2.3

2008-06-09 Thread hamood Iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last

[otrs] otrs 2.3 beta 2 AD integration

2008-06-08 Thread hamood Iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last

[otrs] otrs 2.3 beta 2 AD integration

2008-06-08 Thread hamood Iqbal
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last