[otrs] OTRS support/file manager

2011-06-13 Thread robert
Hi: I am using otrs 3.0.5. It works great but I can't find the file manager option as it was on previous versions of otrs. Could you tell me if otrs 3.0 has the file manager option and some instructions to make it works? Thanks

Re: [otrs] OTRS support for virtual sites

2008-02-05 Thread Richard Hinkamp - BeSite
I think is would be possible. You would need to change some OTRS code though. You could have per site an index.pl which loads OTRS from a shared location. You would have to create a way to tell OTRS where to find the config for this specific install. Same thing must be done for customer.pl and

Re: [otrs] OTRS support for virtual sites

2008-01-29 Thread Richard Hinkamp - BeSite
I think is would be possible. You would need to change some OTRS code though. You could have per site an index.pl which loads OTRS from a shared location. You would have to create a way to tell OTRS where to find the config for this specific install. Same thing must be done for customer.pl and

Re: [otrs] OTRS support for virtual sites

2008-01-28 Thread Richard Hinkamp - BeSite
I think is would be possible. You would need to change some OTRS code though. You could have per site an index.pl which loads OTRS from a shared location. You would have to create a way to tell OTRS where to find the config for this specific install. Same thing must be done for customer.pl and

Re: [otrs] OTRS support for virtual sites

2008-01-28 Thread Richard Hinkamp - BeSite
I think is would be possible. You would need to change some OTRS code though. You could have per site an index.pl which loads OTRS from a shared location. You would have to create a way to tell OTRS where to find the config for this specific install. Same thing must be done for customer.pl and

Re: [otrs] OTRS support for virtual sites

2008-01-28 Thread Richard Hinkamp - BeSite
I think is would be possible. You would need to change some OTRS code though. You could have per site an index.pl which loads OTRS from a shared location. You would have to create a way to tell OTRS where to find the config for this specific install. Same thing must be done for customer.pl and

[otrs] OTRS support for virtual sites

2008-01-16 Thread Gary Sedgwick
Hi, I'm new to OTRS, and looking at installing it on a CentOS server with Apache (and mod_perl). However, the server is currently hosting numerous websites and e-mail accounts under different domains (i.e. virtual sites), and I would like to provide an OTRS instance for each domain. So, for

Re: [otrs] OTRS support for virtual sites

2008-01-16 Thread Ryan Meyer
] To: otrs@otrs.org Sent: Wednesday, January 16, 2008 9:55 AM Subject: [otrs] OTRS support for virtual sites Hi, I'm new to OTRS, and looking at installing it on a CentOS server with Apache (and mod_perl). However, the server is currently hosting numerous websites and e-mail accounts under

Re: [otrs] OTRS support for virtual sites

2008-01-16 Thread Gary Sedgwick
Hi Ryan, I don't see why it wouldn't be possible. Copy the otrs directory elsewhere, edit the config (otrs location, database details) edit apache config Thanks for the reply, are you suggesting copying the whole of the otrs installation directory? The problem is I'd want just one copy

Re: [otrs] Otrs support

2007-04-10 Thread Christian Schoepplein
Hi Vince, On Mi, Apr 04, 2007 at 09:36:56 +0200, Vicente Barbera wrote: otrs support is too slow, is there another support site? mailinglist is too slow. No answers to the questions and probems. You can get commercial support for OTRS if you wish. Please see http://www.otrs.com/en/support/

[otrs] Otrs support

2007-04-04 Thread Vicente Barbera
Hi all, otrs support is too slow, is there another support site? mailinglist is too slow. No answers to the questions and probems. Regards, Vince ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To

RE: [otrs] Otrs support

2007-04-04 Thread Bas Rijniersce
Hi, Hi all, otrs support is too slow, is there another support site? mailinglist is too slow. No answers to the questions and probems. If you would have looked on the main website, you would have seen the link Support - Commercial support: http://otrs.org/support/ OpenSource projects don't

Re: [otrs] Otrs support

2007-04-04 Thread Vicente Barbera
Ok, sorry i didn't see it. Thanks Bas. 2007/4/4, Bas Rijniersce [EMAIL PROTECTED]: Hi, Hi all, otrs support is too slow, is there another support site? mailinglist is too slow. No answers to the questions and probems. If you would have looked on the main website, you would have seen the

RE: [otrs] Otrs support

2007-04-04 Thread Andy Lubel
] On Behalf Of Vicente Barbera Sent: Wednesday, April 04, 2007 4:02 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Otrs support Ok, sorry i didn't see it. Thanks Bas. 2007/4/4, Bas Rijniersce [EMAIL PROTECTED]: Hi, Hi all, otrs support is too slow, is there another