subject:"\[otrs\] Owner of the ticket"

Re: [otrs] Owner of the ticket

2008-04-09 Thread Shawn Beasley

Hi Tony, When I’m in the Agent page and I click on QueueView, -It shows me all the tickets,- but It doesn’t show me who the owner is unless I zoom in for that specific ticket. I would like to see the Owner of a ticket without clicking on the zoom link. Where can I do this? Thanks for

[otrs] Owner of the ticket

2008-04-02 Thread Tony Canale

When I’m in the Agent page and I click on QueueView, -It shows me all the tickets,- but It doesn’t show me who the owner is unless I zoom in for that specific ticket. I would like to see the Owner of a ticket without clicking on the zoom link. Where can I do this? Thanks for your help, we

Re: [otrs] Owner of the ticket

2008-04-02 Thread Nils Breunese (Lemonbit)

Tony Canale wrote: When I’m in the Agent page and I click on QueueView, -It shows me all the tickets,- but It doesn’t show me who the owner is unless I zoom in for that specific ticket. I would like to see the Owner of a ticket without clicking on the zoom link. Where can I do this?