3:02 PM
To: otrs@otrs.org
Subject: Re: [otrs] PDF Reports failing in 3.0.7
I installed the dejavu-lgc-fonts package and created a symbolic link to the
directory they are installed in:
ln -s ../../../../../../share/fonts/dejavu-lgc
/usr/lib/perl5/site_perl/5.8.8/PDF/API2/fonts
After a restarting
I finally sorted this out for Centos 5.5 (and probably others in the 5.x
line). To get rid of the following error when generating PDF reports:
cannot find font '' ... at
/usr/lib/perl5/site_perl/5.8.8/PDF/API2/Resource/CIDFont/TrueType/FontFile.pm
line 424.
1. yum install dejavu-lgc-fonts
I installed the dejavu-lgc-fonts package and created a symbolic link to
the directory they are installed in:
ln -s ../../../../../../share/fonts/dejavu-lgc
/usr/lib/perl5/site_perl/5.8.8/PDF/API2/fonts
After a restarting the services, I still receive the same error. It
looks like an empty font
James,
A bit of googling returned this:
http://translate.google.com/translate?js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&sl=auto&tl=en&u=http%3A%2F%2Fforums.otrs.org%2Fviewtopic.php%3Ff%3D30%26t%3D2078
Hope it helps.
Steve
On 4 May 2011 15:48, James Roman wrote:
> We are building a a new OTR
We are building a a new OTRS system on a Centos 5.6. I am trying to work
with reports/statistics. We can generate CSV reports ok, but the PDF
reports fail. I keep getting the following error:
cannot find font '' ... at
/usr/lib/perl5/site_perl/5.8.8/PDF/API2/Resource/CIDFont/TrueType/FontFile.
