with the same error...
Many thanks in advance,
PHRoth
Date: Thu, 21 Apr 2005 11:06:28 +0200
From: Victor Rodriguez Cortes [EMAIL PROTECTED]
Subject: Re: [otrs] Pending closed tickets
To: User questions and discussions about OTRS. otrs@otrs.org
Message-ID: [EMAIL PROTECTED] Content-Type:
text/plain
Hello,
This should not happen, because if you close a ticket it's status is no
longer
pending reminder. I've just closed (succesfully) one ticket that was pending
reminder, let's see if I receive any mail reminding me about it. The cron job
has been
executed and I didn't
Dear All,
We are experiencing a problem with pending tickets which are now closed
:
- Reminding emails are still sent to technicians after these tickets are
closed...
How could we cancel this?
Many thanks in advance,
Philippe Roth
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