it ;-))
>
> Li
>
>
>
>
> *Shane Presley *
> Sent by: otrs-boun...@otrs.org
>
> 09.03.2010 13:55
> Please respond to
> "User questions and discussions about OTRS."
>
> To
> otrs@otrs.org
> cc
> Subject
> [otrs] Question about dashbo
;User questions and discussions about OTRS."
To
otrs@otrs.org
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Subject
[otrs] Question about dashboard: New
Tickets vs Open Tickets
I've installed OTRS to demo it for a help desk app.
Installed and
running fine -- great documentation!
One question question (more t
I've installed OTRS to demo it for a help desk app. Installed and
running fine -- great documentation!
One question question (more to come I'm sure)..
What's the difference in the dashboard of New Tickets vs Open Tickets?
When I create a new phone-ticket it shows up in the "Open Tickets/Need
to
