Hi,
Unfortunately not yet, I am sorry.
On 05.10.2010, at 05:47, Broderick Wood wrote:
I am already doing this much for some of the automated messages we
receive in our system and was wondering if you can set the
owner/responsible of a ticket this way as well?
On Mon, Oct 4, 2010 at 12:25
Thanks for the response Nils! Much appreciated. I did find the section
in the manual dealing with filtering and read up a bit more...I'm not a
Perl person (more of a PHP person) but I guess there's a couple ways to
do it...but thanks again!
On Sun, 2010-10-03 at 23:25 -0700, Nils Leideck -
Hi,
yes, you can use the PostMaster Filter:
Match: Subject
Set: X-OTRS-Queue
On 02.10.2010, at 01:45, Armando Ortiz wrote:
Could I filter the incoming emails and drop them into specific queues
based on text in the subject?
Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
I am already doing this much for some of the automated messages we
receive in our system and was wondering if you can set the
owner/responsible of a ticket this way as well?
On Mon, Oct 4, 2010 at 12:25 AM, Nils Leideck - ITSM
nils.leid...@leidex.net wrote:
Hi,
yes, you can use the PostMaster
Could I filter the incoming emails and drop them into specific queues
based on text in the subject?
---
CONFIDENTIALITY WARNING: This email may contain privileged or confidential
information and is for the sole use of the intended recipients. Unauthorized
disclosure or use of this
