Re: [otrs] R: Any example or file example that help me to configure myOTRS with Active Directory Users??

2008-06-12 Thread Jeff Davis
Are you creating customer db records on the fly? Could you post that code as well? CARNINO Daniele wrote: This works flawlessly at my site (of course is intended for agent authentication, but for customer should be quite the same). # Domain authentication $Self->{'AuthModule'} = 'Ker

Re: [otrs] R: Any example or file example that help me to configure myOTRS with Active Directory Users??

2008-06-12 Thread Christophe Flaviani
Hi Carnino, I posted in a previous thread my (almost) working Config.pm file for Agent and Customer authentication with an AD backend. Almost, because in the file there is a typo: I used somewhere UserPricipalName instead of UserPriNcipalName... (See http://lists.otrs.org/pipermail/otrs/2008-June/

[otrs] R: Any example or file example that help me to configure myOTRS with Active Directory Users??

2008-06-12 Thread CARNINO Daniele
This works flawlessly at my site (of course is intended for agent authentication, but for customer should be quite the same). # Domain authentication $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = '66.66.66.6'; #AD controller ip $Self->