Hi Gerhard,
On Wed, Jul 23, 2003 at 07:55:28PM +0200, [EMAIL PROTECTED] wrote:
> I have the following additional question to this problem:
>
> If an KNOWN customer send his mail to [EMAIL PROTECTED], is it
> possible to automatically assign this support-ticket to his account
> (because his Name
Hello Martin!
I have the following additional question to this problem:
If an KNOWN customer send his mail to [EMAIL PROTECTED], is it
possible to automatically assign this support-ticket to his account
(because his Name and e-Mail-adress is under "Misc" -> "Customer
User" wellknown to OTRS)?
