Re: [otrs] Re: ticket time units

2006-05-15 Thread Brigitte Calderwood
Thanks to Steve Hill...adding lead 0 works! -- Brigitte Calderwood LESD 79 Technology Support @ Verrado Telephone: 623.547.1305 [EMAIL PROTECTED] On Friday, May 12, 2006 12:27 PM, Steve Hill <[EMAIL PROTECTED]> wrote: >Nils Breunese (Lemonbit Internet) wrote: >>> In the create ticket sc

[otrs] Re: ticket time units

2006-05-14 Thread Steve Hill
Nils Breunese (Lemonbit Internet) wrote: In the create ticket screen at the bottom there is a time units section. What does this mean? is it hours spent? It is whatever unit you decide to use in your environment. In my company we use it for minutes spent. I have discovered a small gotcha. W