Re: [otrs] Setup generic Agent to delete tickets with big attachments

2006-05-03 Thread Alexander Scholler
Hi Danie, > Where do I implement these changes? , not much of a programmer so not > sure where to begin. Do I insert my own module? I think you will have big problems in writting your own GenericAgent-module without programmer's experience. I know C/PHP quite good, but Perl is really a hard wo

Re: [otrs] Setup generic Agent to delete tickets with big attachments

2006-05-03 Thread Danie
Hi Alex , Where do I implement these changes? , not much of a programmer so not sure where to begin. Do I insert my own module? Alexander Scholler wrote: Hi Danie, Danie schrieb: Hi , I've looked at the Generic Agent web interface , but couldn't find a way to run a job that removes ticket

Re: [otrs] Setup generic Agent to delete tickets with big attachments

2006-05-02 Thread Alexander Scholler
Hi Danie, Danie schrieb: Hi , I've looked at the Generic Agent web interface , but couldn't find a way to run a job that removes tickets with big attachments. Is there a way to add this to the Config.pm , or maybe somewhere else? I've written a GenericAgent module to extend the features of

[otrs] Setup generic Agent to delete tickets with big attachments

2006-05-02 Thread Danie
Hi , I've looked at the Generic Agent web interface , but couldn't find a way to run a job that removes tickets with big attachments. Is there a way to add this to the Config.pm , or maybe somewhere else? TIA Daniel ___ OTRS mailing list: otrs - Web