Hi,
to found a solution for my problem I've searched the code and maybe
found a bug.
In Kernel/System/Ticket.pm you will find the function TicketCreate.
Shortly before the comment # TypeID/Type lookup! you will see:
snip
if (!$Param{TypeID}) {
$Param{TypeID} = 1;
}
/snip
This check should be
Daniel Wedewardt wrote:
to found a solution for my problem I've searched the code and maybe
found a bug.
In Kernel/System/Ticket.pm you will find the function TicketCreate.
Shortly before the comment # TypeID/Type lookup! you will see:
snip
if (!$Param{TypeID}) {
$Param{TypeID} = 1;
}
/snip