:) Thanks. I would've never guessed that. I really tried to read the
sources and determine where those configs take effect but haven't managed
to get an answer by myself
On Wed, Jun 26, 2013 at 3:45 PM, Gerald Young wrote:
> When viewing Queue or Status View in L mode (upper right hand corner o
When viewing Queue or Status View in L mode (upper right hand corner of the
list), there is an article selected to view. By default, it's the latest
article. However, if you want to view it in a method that shows, for
instance, the last customer response, or a note-report or note-summary,
here is w
Hi list,
Does anyone know where I can see the effect of this configuration?
Configuration: Ticket::Frontend::Overview::PreviewArticleTypeExpanded
Help text: Defines wich article type should be expanded when entering the
overview. If nothing defined, latest article will be expanded.
Thanks,
Bogda
