Select Reply All instead of Reply and it will include the CC addresses.
On 17 April 2013 10:49, Mailing List j...@shadowhawke.com wrote:
Hello,
We have recently upgraded our OTRS installation from version 2.4, to
version 3.2. One issue that we have come across which is kind of urgent, is
You might also want to check SysConfig to see what this is set to...
Ticket - Frontend::Agent::Ticket::ViewCompose -
Ticket::Frontend::ComposeExcludeCcRecipients
On 17 April 2013 11:02, Steven Carr sjc...@gmail.com wrote:
Select Reply All instead of Reply and it will include the CC addresses.
Is there any way to make that the default? 2.4 when you replied just
included all CCed.
On Wed, Apr 17, 2013 at 6:02 AM, Steven Carr sjc...@gmail.com wrote:
Select Reply All instead of Reply and it will include the CC addresses.
On 17 April 2013 10:49, Mailing List j...@shadowhawke.com
Ticket::Frontend::ComposeExcludeCcRecipients is also set to No.
On Wed, Apr 17, 2013 at 6:12 AM, Mailing List j...@shadowhawke.com wrote:
Is there any way to make that the default? 2.4 when you replied just
included all CCed.
On Wed, Apr 17, 2013 at 6:02 AM, Steven Carr sjc...@gmail.com
