Re: [otrs] Ticket search : filtering on priority field not working?

2004-04-16 Thread Martin Edenhofer
Hi Lionel, it was my mistake, use Ticket.pm 1.70.2.1. I forgot to put it into the cvs. :-/ PS: 1.85 is not compat. to OTRS 1.2. -Martin On Fri, Apr 16, 2004 at 07:14:28PM +0200, Lionel MARIE wrote: > Oooops, sorry :-/ > I just remarked there is a 1.85 release available... > My apologies to all

Re: [otrs] Ticket search : filtering on priority field not working?

2004-04-16 Thread Lionel MARIE
Oooops, sorry :-/ I just remarked there is a 1.85 release available... My apologies to all for the previous useless mail.. L. > Hello Martin, and thank you for the OTRS project & the quick support! > > > Maybe I misunderstand something : > > I already have the 1.70 release of Ticket.pm in my OTRS

Re: [otrs] Ticket search : filtering on priority field not working?

2004-04-16 Thread Lionel MARIE
Hello Martin, and thank you for the OTRS project & the quick support! Maybe I misunderstand something : I already have the 1.70 release of Ticket.pm in my OTRS install : otrs/Kernel/System# more Ticket.pm # -- # Kernel/System/Ticket.pm - the global ticket handle # Copyright (C) 2001-2004 Martin

Re: [otrs] Ticket search : filtering on priority field not working?

2004-04-16 Thread Martin Edenhofer
Hi Lionel, On Fri, Apr 16, 2004 at 12:16:08PM +0200, Lionel MARIE wrote: > It seems that the priority field in the "Ticket Search" form of > "utilies" does not work...Whatever the priority selected, OTRS returns > all tickets for any priority. > > We use OTRS 1.2.2. I've searched some related t

[otrs] Ticket search : filtering on priority field not working?

2004-04-16 Thread Lionel MARIE
Hello All, It seems that the priority field in the "Ticket Search" form of "utilies" does not work...Whatever the priority selected, OTRS returns all tickets for any priority. We use OTRS 1.2.2. I've searched some related topics on the Net but found nothing revealant. Does anyone see the sam