Re: [otrs] Tickets beeing duplicated in the queue named "Raw"

2012-04-16 Thread Michiel Beijen
Hi Philippe, It would be probably the best to take a look in the OTRS log (which can be in a file or in syslog, depending on your configuration) and check and see what is happening around 00:10 AM. -- Mike On Mon, Apr 16, 2012 at 16:24, Martignier, Philippe wrote: > Hi there, > > > > I have the

[otrs] Tickets beeing duplicated in the queue named "Raw"

2012-04-16 Thread Martignier, Philippe
Hi there, I have the default queue (one that was created by the installation) named "Raw". This queue is set to "inactive" and no email address is linked to it. What is strange is that I have now 13 tickets in that queue. All these tickets have been created at 00:10 am but on different days. F