k cron job should run each minute by default, or the unlock
> timeout should not have sub-hourly granularity?
>
> Thanks again,
>
> Al Amin Khaef
>
>
> ----- Original Message -----
> From: [EMAIL PROTECTED]
> To: "User questions and discussions about OTRS."
&g
Lewis-Gale Clinic Information Systems
-Original Message-
From: Al Al [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 01, 2005 10:03 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Timed unlocking of tickets on OTRS 1.3.2
Victor,
Thanks for your reply. You sent me on
quot;
Subject: Re: [otrs] Timed unlocking of tickets on OTRS 1.3.2
Date: Tue, 01 Mar 2005 09:10:35 +0100
>
> Hi!
>
> I not sure, as I haven't done it yet, but maybe you have to setup
> the cron jobs
> related to this actions. Take a look at
> http://d
Hi!
I not sure, as I haven't done it yet, but maybe you have to setup the
cron jobs
related to this actions. Take a look at
http://doc.otrs.org/1.3/en/html/cronjob.html
Bye!
On 28 Feb 2005 at 15:58, Al Al wrote:
>
> Hello,
>
> Are there any gotchas to using the pe
Hello,
Are there any gotchas to using the per-queue ticket lock timeouts on OTRS
1.3.2? I try setting the value, but tickets simply aren't being automatically
unlocked. Am I missing something?
Thanks,
Al
--
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