Craig Goodyer wrote:
i'm assuming then that the database schema needs modifying to
include "type_id" as a field in the service table?
Are any other changes likely to be required to the database?
Maybe people on the ITSM mailinglist can help you:
http://lists.otrs.org/mailman/listinfo/itsm
a needs modifying to include "type_id"
as a field in the service table?
Are any other changes likely to be required to the database?
Regards
Craig
From: [EMAIL PROTECTED]
To: otrs@otrs.org
Date: Thu, 2 Oct 2008 16:16:31 +0100
Subject: [otrs] Unable to edit Services/SLAs after upgrade OTRS
Hi All,
I've been playing with setting up various services / sla's and other config
bits n bobs for a few days on OTRS 2.3.1b3 + ITSM 1.1.2, then upgraded to OTRS
2.3.2 + ITSM 1.2
On installing the ITSM packages (inc Service Management etc) the Services I
have setup are no longer viewable in th
