Re: [otrs] Using a localized first line in a TICKET

Sven Abels wrote: Hi everybody, Hi Sven, I'm using OTRS for both, English and German support-mails. To realize this, I move all English tickets to a Queue 'English' and the rest to 'German'. This works nice and it allows me to use an English signature for English mails and a German signature for Ge

[otrs] Using a localized first line in a TICKET

Hi everybody, I'm using OTRS for both, English and German support-mails. To realize this, I move all English tickets to a Queue 'English' and the rest to 'German'. This works nice and it allows me to use an English signature for English mails and a German signature for German mails. However: Unfor