[otrs] accessing OTRS from other computers

2011-03-14 Thread Andrew Meyer
I am having a problem where I can access OTRS from some computers but not others. The solution is to ping each computer every hour. I have disabled SELinux, IPTables firewall. I am not sure what else to do, I am running on the beta still and am not sure what to do. I know I need to upgrade but

Re: [otrs] accessing OTRS from other computers

2011-03-14 Thread Marco Vannini
Hi Andrew, I think that information are not enough for an hints. BTW, we are assuming that you are using a RedHat like system (having SELinux), right ? but neither this will be enough... did you try with some sniffer (tcpdump) or with netstat to see if connection are in SYN_RECV or similar states

Re: [otrs] accessing OTRS from other computers

2011-03-14 Thread Andrew Meyer
Emergency 314-576-9146 From: Marco Vannini [mailto:marco.vann...@gmail.com] Sent: Monday, March 14, 2011 10:56 AM To: User questions and discussions about OTRS. Cc: Andrew Meyer Subject: Re: [otrs] accessing OTRS from other computers Hi Andrew, I think that information are not enough

Re: [otrs] accessing OTRS from other computers

2011-03-14 Thread Marco Vannini
Load balancer, IDS, traffic shaper, ssl accellerator... I don't know ;D Other appliance?? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe:

Re: [otrs] accessing OTRS from other computers

2011-03-14 Thread Andrew Meyer
) After Hours Emergency 314-576-9146 From: Marco Vannini [mailto:marco.vann...@gmail.com] Sent: Monday, March 14, 2011 11:01 AM To: Andrew Meyer Cc: User questions and discussions about OTRS. Subject: Re: [otrs] accessing OTRS from other computers Load balancer, IDS, traffic shaper, ssl

Re: [otrs] accessing OTRS from other computers

2011-03-14 Thread Andrew Meyer
(Fax) 314-565-0868 (cell) After Hours Emergency 314-576-9146 From: Marco Vannini [mailto:marco.vann...@gmail.com] Sent: Monday, March 14, 2011 11:01 AM To: Andrew Meyer Cc: User questions and discussions about OTRS. Subject: Re: [otrs] accessing OTRS from other computers Load

Re: [otrs] accessing OTRS from other computers

2011-03-14 Thread esimon
marco.vann...@gmail.com Cc: User questions and discussions about OTRS. otrs@otrs.org Asunto: Re: [otrs] accessing OTRS from other computers Fecha: Mon, 14 Mar 2011 12:00:59 -0500 Could it be that the router discovery is failing…?? Andrew Meyer ame...@precisionpractice.com Unix Systems Administrator